Shipping policy
Shipping Policy
Last Updated: November 10, 2026
At Hairdecor, we believe that shopping for beautiful hair accessories should be simple, convenient, and enjoyable.
We are pleased to offer free worldwide shipping on every order, making it easier for customers around the world to enjoy our charming collection.
This policy explains our shipping services, estimated delivery times, order tracking, and delivery procedures.
1. Free Worldwide Shipping
Hairdecor offers complimentary standard shipping to supported destinations worldwide.
Standard Shipping Cost: FREE ($0.00)
There is no minimum order value required to qualify for free standard shipping.
Our shipping offer applies to purchases made through our official website:
2. Estimated Delivery Time
Our estimated delivery timeframe is:
7–10 days
This estimate applies under normal shipping conditions.
Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, public holidays, and unexpected transportation disruptions.
We make reasonable efforts to deliver orders within the estimated timeframe.
3. Order Processing
Orders are prepared for shipment after payment has been successfully confirmed.
Processing may include verifying customer information, preparing the purchased items, and arranging shipment with an appropriate delivery carrier.
Once an order has been dispatched, customers will receive a shipping confirmation email when shipment details are available.
Processing times may vary during holidays, promotional periods, or unexpected operational disruptions.
4. Worldwide Shipping Destinations
We offer international shipping to destinations supported by our checkout and shipping services.
Some locations may be subject to carrier limitations, import restrictions, or legal requirements.
If we cannot fulfill an order to the selected destination, we will notify the customer and arrange an appropriate resolution, including a refund where necessary.
5. Order Tracking
When tracking information is available, customers will receive shipping details by email.
Tracking updates may not appear immediately after dispatch.
If you experience difficulty locating your package or interpreting tracking information, please contact:
Include your order number so our team can assist you efficiently.
6. Accurate Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Please verify:
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Full recipient name
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Street address
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Apartment or building number, if applicable
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City
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State or province
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Postal or ZIP code
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Country
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Contact telephone number, where required
Incorrect or incomplete shipping information may result in delivery delays or unsuccessful delivery attempts.
If you notice an error, please contact us as soon as possible.
We will attempt to update your shipping information before dispatch, although changes may not be possible after the order enters the shipping process.
7. International Customs and Import Charges
International shipments may be subject to customs inspections, import duties, taxes, or other local government charges.
Free shipping covers the standard shipping service provided by Hairdecor.
Import duties and taxes are separate from shipping charges unless expressly stated otherwise during checkout.
Where applicable, customers may be responsible for charges assessed by local customs authorities, subject to applicable law.
8. Delivery Delays
Although we aim for delivery within 7–10 days, occasional delays may occur.
Possible causes include:
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Customs inspections
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Severe weather
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Public holidays
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Carrier disruptions
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High shipping volumes
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Incorrect delivery details
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Local transportation restrictions
If your package has not arrived within the expected timeframe, please contact our support team.
We will assist you in reviewing the available shipment information.
9. Lost or Missing Packages
If your package appears to be lost in transit, please contact us.
We will review tracking information and coordinate with the shipping carrier where appropriate.
If a shipment is confirmed lost, we will work with the customer to arrange a suitable resolution, which may include a replacement or refund.
10. Damaged Packages
If your package arrives damaged, please inspect the contents carefully.
If a product is damaged or defective, contact our support team and provide photographs of the item and packaging where available.
We will review the issue and arrange an appropriate resolution under our Return & Refund Policy.
11. Multiple-Item Orders
Orders containing several products may occasionally be shipped in separate packages.
If your order is divided into multiple shipments, the packages may arrive at different times.
Where available, separate tracking details will be provided.
Customers will not be charged additional standard shipping fees for split shipments.
12. Returns and Shipping Fees
Hairdecor offers free returns for eligible purchases within 30 days of delivery.
Customers should contact our support team before returning any item.
Approved returns will be arranged without return shipping charges.
For additional information, please review our Return & Refund Policy.
13. Contact Information
For questions regarding shipping, delivery, or tracking, please contact:
Hairdecor
Website: https://hairdecor.store
Email: support@hairdecor.store
Phone: +1 (716) 627-1176
Address: 138 Raven Ln, Surry, VA 23883, United States
Thank you for shopping with Hairdecor. We look forward to helping you celebrate every special moment.